Depending upon where your business is located, summer can be your busiest time, or your slowest. In Texas, for example, the month of July is very hot and not at…

Earlier in my catering career I landed what I thought was a really good 350-person event. A big company was having a picnic for their national sales team and I…

Dealing with customer complaints is never fun, and we as dedicated professionals naturally take service and quality issues very personally. While it’s great to enjoy a complaint-free stretch, customer problems…