A client called today with a lease issue. She had been renting an old restaurant commissary kitchen for over 15 years. In the beginning, she had a five-year lease, but…
What’s My Job? My colleague and friend Richard Radbil wrote this article. He founded and operated the largest catering company in Wisconsin for more than two decades. Please read and…
Be Careful When You Substitute Products – You Never Know Who Is Watching I used to stop at a convenient coffee outlet on my way into the office. Frankly, I…
Why You Should Take Last Minute Orders Many caterers enjoy their business because, unlike restaurants, caterers usually have a reasonable idea of what is scheduled for the next day. Although not absolutely unheard…
In many parts of the country, Memorial Day marks the beginning of picnic season. For me, there was no better way to get out of the office than to personally…
Depending upon where your business is located, summer can be your busiest time, or your slowest. In Texas, for example, the month of July is very hot and not at…
Earlier in my catering career I landed what I thought was a really good 350-person event. A big company was having a picnic for their national sales team and I…
Dealing with customer complaints is never fun, and we as dedicated professionals naturally take service and quality issues very personally. While it’s great to enjoy a complaint-free stretch, customer problems…
Imagine waking up to a call from your local health department informing you that scores of guests that attended an event you catered two days ago are reporting that they…
About a year ago, many caterers were concerned about third party delivery services like Seamless, Favor and UberEATS. Some were worried that another slew of competitors had arrived to try…