Cold, Cold Feeling
Although cold-calling prospective customers isn’t fun, it works. During the early stage of our catering business, I personally identified possible new clients and simply asked if they had ever used…
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Discounting Your Orders Can Keep the Big Ones Away
I’ve spoken before about the restaurateur’s mentality: “I can’t have too many customers; I need a line out to the street; the more the better--the busier the better; I don’t…
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Good Times & Bad Times
Note this chart from the Bureau of Labor Statistics. My 2011 prediction that the then-very-poor labor market would eventually end has apparently been verified. As restaurant/catering veterans know, while this…
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6 Tips to Better Understand Delivery Charges
Some of us will only fly Southwest Airlines if possible. There’s way less hassle involved with changing a flight, and there are no extra charges for checking bags. Other airlines…
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